REXVIS

Privacy Policy

Last Updated: December 1, 2025

1. Information We Collect

We collect only essential information to provide our services across all three modes:

Mode 1 (AI-Driven Planning):

Email address (for subscription identification)
Phone number (optional, for payment processing)
Payment information (processed securely via Razorpay)
Travel preferences and itinerary generation history

Mode 2 (Influencer Marketplace):

For Travelers:

Email address and phone number (for purchase confirmation)
Payment information (via Razorpay)
Purchase history and reviews
Query/question history with influencers

For Influencers:

Full name, email, phone number, country/nationality
Bank account details (for payouts)
Payment information for sign-up fee (via Razorpay)
Uploaded itinerary content and metadata
Sales analytics and customer interaction history
Tax information (if required by local law)

Mode 3 (Custom Planning):

Email address and phone number (for consultation)
Detailed travel requirements and preferences
Payment information (via Razorpay)
Communication history with planning team

2. How We Use Your Information

To provide and maintain our services across all modes
To process payments and prevent fraud
To send service-related notifications and purchase confirmations
To improve our AI content generation quality (Mode 1)
To facilitate influencer-customer interactions (Mode 2)
To process payouts to influencers (Mode 2)
To coordinate custom planning consultations (Mode 3)
To provide customer support and resolve issues
To comply with legal and regulatory requirements

3. Data Sharing

We do NOT sell your personal information. We share data only when necessary:

Payment Processing: Razorpay processes payments (they have their own privacy policy)
Influencer Marketplace: Purchaser names/emails may be shared with influencers for query resolution
Legal Compliance: When required by law or to protect our rights
Service Providers: Vetted third parties helping us operate (under strict confidentiality)

4. Data Security

We use industry-standard encryption and security measures:

SSL/TLS encryption for data transmission
Secure database storage with access controls
Payment data processed by PCI-compliant Razorpay
Bank details encrypted and stored securely (influencers only)
Regular security audits and updates

5. Data Retention

Mode 1: Subscription data retained for active period + 30 days for refunds
Mode 2 (Travelers): Purchase history retained for 1 year for support
Mode 2 (Influencers): Account data retained as long as account is active + 3 years for tax compliance
Mode 3: Custom planning data retained for 6 months after delivery

6. Your Rights

You have the right to:

Access your personal data
Correct inaccurate data
Request data deletion (subject to legal retention requirements)
Opt-out of marketing communications
Download your data in portable format
Withdraw consent (where applicable)

7. Cookies and Tracking

We use minimal cookies for:

Authentication and session management
Theme preferences (dark/light mode)
Subscription status checking (localStorage)
Payment processing (Razorpay cookies)

8. Contact for Privacy Concerns

Email: info@rexvis.com or gopimech115@gmail.com

We respond to privacy requests within 7 business days.

Terms of Service

Last Updated: December 1, 2025

1. Service Description

REXVIS offers three travel planning services:

Mode 1: AI-Driven Itinerary Planner

Subscribe for ₹50/month and generate itineraries at ₹100 each
Non-subscribers pay ₹130 per itinerary
Instant generation (30 seconds) using AI models
Based on interest tags and travel preferences
Subscribers get access to one-on-one sessions for doubts (based on availability)
Valid email/mobile required for service delivery and support

Mode 2: Influencer-Driven Itinerary Marketplace

For Travelers:

Purchase itineraries from verified travel influencers and content creators
Variable pricing set by influencers
Filter by ratings, downloads, and reviews
Ask questions to creators (they earn 3% of price for resolved queries)
Optional donations to support content enhancement
Valid email/mobile required for downloads and support

For Influencers:

Sign-up fee: ₹100 INR base (adjusted by PPP based on country/nationality) - Fully refundable
Refund conditions: Submit 3 approved itineraries OR achieve 10 total downloads
Upload itineraries using our country-specific templates
Set your own pricing for itineraries
Earn 88% of each sale (REXVIS takes 12% service fee)
Additional 3% bonus for resolving customer queries
Payment released 7+1 days after purchase
All itineraries reviewed and approved by REXVIS team before listing
Valid email/mobile/bank details required for registration and payouts

Mode 3: REXVIS Custom Itinerary Planning

Premium service with human expert curation
Custom pricing based on requirements
Delivery in 3-4 working days
Detailed travel requirements and consultations
Revision support included
Valid email/mobile required for consultations and delivery

2. Subscription Terms (Mode 1)

Subscriptions are valid for 30 days from purchase date
Pay ₹100 per itinerary (subscribers) vs ₹130 (non-subscribers)
No automatic renewal - you choose when to renew
Subscriptions are non-transferable
One-on-one clarification sessions available based on team availability

3. Influencer Partner Terms (Mode 2)

Sign-up fee (₹100 base, PPP-adjusted) is fully refundable upon meeting either condition:
• Successfully submitting 3 approved itineraries, OR
• Achieving 10 total downloads across any of your itineraries
Refund processed automatically within 7 days of meeting conditions
REXVIS reserves the right to reject itineraries that don't meet quality standards
Influencers must respond to customer queries within 48 hours
False or misleading information may result in account suspension
Payment processing fee deducted from earnings
Minimum payout threshold may apply

4. Contact Information Requirement

All users must provide valid email and/or mobile numbers for:

Service delivery and purchase confirmations
Payment and technical issue resolution
Customer support and clarifications
Subscription/purchase notifications
Refund processing (if applicable)

5. Acceptable Use

You agree NOT to:

Generate illegal, harmful, or offensive content
Use the service for spam or malicious purposes
Attempt to reverse-engineer our AI models or systems
Share your account with others
Upload false, plagiarized, or misleading itineraries (influencers)
Abuse the query resolution system

6. Content Ownership

Mode 1 (AI): You own all content generated through our AI service. We may use anonymized data to improve our AI models.

Mode 2 (Influencer): Influencers retain copyright of their itineraries. By uploading, you grant REXVIS a license to display and distribute your content. Purchasers receive personal use rights only.

Mode 3 (Custom): You own the delivered itinerary for personal use.

7. Refund Policy

We do not offer refunds as standard practice. In exceptional circumstances, a partial refund (95% of subscription amount) may be considered within 15 days. See our Refund Policy for details.

8. Termination

We reserve the right to terminate accounts that violate these terms.

9. Contact

Questions? Email us at: info@rexvis.com or gopimech115@gmail.com

Refund Policy

Last Updated: November 26, 2025

Our Commitment to Your Satisfaction

At REXVIS, we're committed to providing the best AI content generation experience. If you're not satisfied with our service, we kindly request you to give us another chance to serve you better.

First Step: Please Try Again

If you're experiencing any issues or dissatisfaction:

Try generating content with different prompts or styles
Explore all content types (Product, Social, SEO, Email)
Contact our support team at info@rexvis.com for personalized assistance
We'll work with you to ensure you get the results you expect

Refund Terms

Important: We do not offer refunds as a standard practice. Our ₹50 monthly subscription provides access to discounted itinerary pricing and one-on-one support.

Exceptional Circumstances

In extremely rare cases where:

Technical issues prevent service usage (verified by our team)
Service is unavailable for extended periods
Other exceptional circumstances (reviewed case-by-case)

We may offer a partial refund of 95% of the subscription amount (₹47.50) within 15 days of purchase, subject to management approval.

How to Request Support

Before considering a refund, please contact us at:

Email: info@rexvis.com

Subject: Service Assistance Request

Include:

Your registered email address
Description of the issue you're facing
What you're trying to achieve

We genuinely want you to succeed with REXVIS. Let us help you get the most value from your subscription!

Processing Time (If Approved)

Approved refunds are processed within 5-7 business days and credited back to your original payment method.

No Refunds After

Refund requests (even partial) will not be considered after 15 days from the subscription purchase date.

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